Patient Engagement Program

Tip of the Month Maintenance Email

PEP Tips of the month help to maintain patient engagement skills. Each one is a reminder of skills and principles learned in the PEP e-learning curriculum and PEP skills workshop.  They are accompanied by a video demonstration of the topic and suggestion for applying the topic to your work. Once registered, PEP learners will receive one tip per month via email.

PEP Champion Maintenance Program

One, two or even three exposures to new principles and skills is not enough to create lasting behavior and culture change. The PEP Champion Maintenance Program helps health care professionals to maintain the skills developed during the e-learning curriculum and the live workshop. One or two PEP champions are selected per team/clinic/organization. With the guidance of PEP experts, champions lead their team in monthly PEP skills maintenance activities. Champions participate in quarterly coaching calls and as needed phone consultation with PEP experts.