The Johns Hopkins Patient Engagement Program (PEP) is a comprehensive, skills-based training program that helps providers and health care organizations realize the goal of patient-centered care. PEP recognizes that health care systems must simultaneously focus on four performance dimensions: improved patient health outcomes, reduced health care costs, improved patient experience and supporting providers in their work.
PEP helps health care organizations achieve these aims by improving their ability to engage patients as active partners in their health care. PEP uses evidence-based principles and skills that can impact providers, patients and organizational culture.
Want to know more about what the PEP Program is and how it can help you?